Just use the form below to submit a new support ticket. All correspondence will then be handled via email.





Full Name *

Email Address *

Purchased Product *

Purchase Code *

What is an Envato Purchase Code?

Ticket Subject *

Just a quick overview about what this ticket relates to.

What can I help you with? *

Please be as descriptive as possible.

Attachment (if any)

Website URL (if needed)

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Temporary wp-admin username (if needed)

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Temporary wp-admin password (if needed)

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Temporary FTP Hostname (if needed)

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Temporary FTP Username (if needed)

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Temporary FTP password (if needed)

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OUR SUPPORT POLICY

You can expect a response within 5 working days Monday to Friday 9am – 6pm

Support Includes

✔ Responding to questions or problems regarding the theme or plugin’s features
✔ Fixing bugs and reported issues
✔ Providing updates for the most popular plugins to ensure compatibility with new software versions

Does NOT Include

✖ Theme or plugin Customization
✖ Requests that require Custom Coding
✖ Support for 3rd party plug-ins