SUPPORT

Just use the form below to submit a new support ticket. All correspondence will then be handled via email.






Full Name *

Email Address *

Purchased Product *

Purchase Code *

What is an Envato Purchase Code?

Ticket Subject *

Just a quick overview about what this ticket relates to.

What can I help you with? *

Please be as descriptive as possible.

Attachment (if any)

Website URL (if needed)

If you have live site URL for direct checking Please enter it here

Temporary wp-admin username (if needed)

Enter the temporary username of your wp-admin

Temporary wp-admin password (if needed)

Enter the temporary password of your wp-admin

Temporary FTP Hostname (if needed)

Enter the temporary hostname of your FTP access

Temporary FTP Username (if needed)

Enter the temporary username of your FTP access

Temporary FTP password (if needed)

Enter the temporary password of your FTP access

OUR SUPPORT POLICY

You can expect a response within 5 working days Monday to Friday 9am – 6pm

Support Includes

✔ Responding to questions or problems regarding the theme or plugin's features
✔ Fixing bugs and reported issues
✔ Providing updates for the most popular plugins to ensure compatibility with new software versions

Does NOT Include

✖ Theme or plugin Customization
✖ Requests that require Custom Coding
✖ Support for 3rd party plug-ins